Angus MacDonald

Member of Parliament for Inverness, Skye, West Ross-shire and North Lochaber.

I am looking for an excellent team to work with me across our Constituency and in Westminster, to help serve the Highlands. If any of the following roles are of interest to you, please apply.

Office Manager / Senior Case Worker

Full time role, based in Inverness
Salary range £31,000 - £36,000 depending on experience

Roles and responsibilities of Office Manager/Senior Case Worker

• Supporting Angus by leading a busy constituency office, the Office Manager will report to the Chief of Staff and work closely with other members of the team.
• Manage office budgets, keeping the MP informed of relevant financial matters 
and liaising with Independent Parliamentary Standards Authority (IPSA).
• Lead and maintain a highly professional administrative support function.
• Manage an office team, ensuring accurate personnel records are kept and notifying IPSA of contractual changes.
• Overall management of the MP’s diary commitments, delegating
tasks to others as appropriate.
• Liaise with groups/personnel on the MP’s behalf.
• Have final sign-off on all relevant delegated areas from the MP, e.g. constituent correspondence.
• Plan the MP’s internal communications and external stakeholder 
engagement, providing strategic advice on constituent matters on 
behalf of the MP where appropriate.
• Support and manage the recruitment of staff for the MP’s office.
• Deal with security matters, keep abreast of security guidance, liaise 
with external bodies as appropriate.
• Conduct parliamentary research as required.
• Take ownership of certain casework, ensuring that each case is 
dealt with promptly, sensitively, accurately and confidentially.

Essential skills

• Previous experience running a busy office and managing a team.
• Excellent organisational skills and ability to prioritise a demanding 
workload to meet strict deadlines.
• Proficiency in IT (Microsoft suite) and able to learn to use new systems.
• Excellent written and verbal communication skills.
• Good interpersonal skills, with the ability to handle challenging situations.
• Able to work independently and as part of a small team.
• Strong awareness and understanding of current political issues.
• Supportive and sympathetic of Liberal Democrat values.
• Aware of issues in Scotland and the West Highlands.

Apply in writing with a letter and CV to andrew@glen2glen.com
Application deadline Monday 29th July 2024.

PDF description of the role and how to apply >

Case Workers

Two full time roles available, one based in Inverness and one in Fort William
Salary range £23,000 - £26,000 depending on experience

Roles and responsibilities of Case Worker

• Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face.
• Draft responses to constituents.
• Ensure that each case is dealt with promptly, sensitively, accurately andconfidentially, in accordance with the MP.
• Gather relevant information to assist with resolving cases.
• Log all cases; monitor progress and ensure all identified actions are taken.
• Manage and monitor social media enquiries, dealing with cases that do not need to be transferred to a higher level. Ensure all enquiries are dealt with in a timely manner.
• Retain records and information confidentially and in line with data protection legislation.
• Some work outside of the normal working hours, particularly for MP advice surgeries, and occasional work travel.

Essential skills

• Ability to deal with and prioritise a large and varied caseload, and work well under pressure.
• Ability to manage expectations in sometimes challenging circumstances.
• Excellent interpersonal and written communication skills.
• Good IT skills, including MS Office and familiarity with social media platforms.
• Ability to draft letters and emails to a high professional standard.
• Ability and willingness to develop knowledge in specialist areas.
• Ability to work independently as well as effectively as part of a small team.
• Discretion and empathetic professionalism.
• Supportive and sympathetic of Liberal Democrat values.

Desirable skills

• Previous casework or customer service experience.
• Understanding of the issues facing people in the West Highlands.
• Able to speak Gaelic.
• Full driving licence.

Apply in writing with a letter and CV to andrew@glen2glen.com
Application deadline Monday 29th July 2024.

PDF description of these roles and how to apply >

Parliamentary and Research Assistant

Full time, based in Westminster
Salary range £30,000 - £39,000 depending on experience

Roles and responsibilities of Parliamentary and Research Assistant

• Conducting research and writing concise but comprehensive briefings ahead of meetings, media appearances, conferences, etc.
• Writing speeches for Chamber appearances and external events.
• ⁠⁠Analysing and interpreting data to ensure Angus is accurately informed on key issues.
• ⁠Responding professionally, sensitively and with integrity to complex casework.
• Maintaining up-to-date knowledge of relevant legislation and parliamentary events.
• ⁠Managing press enquiries, Angus’s website and social media.
• ⁠⁠Monitoring local, regional, and national media coverage and briefing Angus on relevant issues with particular attention to Scotland and the West Highlands.
• Additional ad-hoc duties as required.
• Working with the team in Scotland.

Essential skills

• ⁠Keen interest in politics and sympathetic with the values and aims of the Liberal Democratic Party and issues in Scotland.
• ⁠Excellent research skills, with an ability to work accurately and efficiently in a fast-paced political environment.
• ⁠Highly organised, proactive and a strong work ethic.
• ⁠High-quality written and verbal communication skills.
• ⁠Campaigning, including management and monitoring of social media channels.
• ⁠Competency with IT, including MS Office, Mailchimp, Canva, etc.⁠

Apply in writing with a letter and CV to andrew@glen2glen.com
Application deadline Monday 29th July 2024.

PDF description of this role and how to apply >

Personal Assistant, Scotland

Full time, based in Fort William area
Salary range £22,000 - £26,000 depending on experience

Roles and responsibilities of Personal Assistant

• Diary management.
• Assistance with arrangements for events – this may include venue research and bookings; compiling and managing guest-lists; liaising with suppliers; and providing on-the-day event support as required.
• Open, handle and action email, post and social media enquiries. Respond to enquiries by phone, email, and social media, passing on queries to other team members/the MP as appropriate.
• Provide administrative support in relation to the MP’s expenses scheme, via Independent Parliamentary Standards Authority (IPSA) Online.
• Handle administrative arrangements for meetings with members of the public/MP surgeries.
• Provide administrative support for Angus with his business and charity interests. 
• Photocopying, filing, record-keeping and typing correspondence.
• Engage professionally and with care and integrity with members of the public, through a variety of methods.
• Exposure and ability to deal with complex cases.
• Assist in the compilation of briefing packs and the writing of speeches.
• Assist in the updating of social media on request.
• Efficient data and file management to ensure the office complies with the data protection legislation.
• Minute taking.
• Database management using office software to handle administrative cases.

Essential skills

• Good organisational and people skills.
• Competency with IT, including MS Office, social media platforms, etc.⁠
• Able to work as part of a team or individually.
• Enthusiastic and positive attitude to new challenges.
• Full driving licence.

Apply in writing with a letter and CV to andrew@glen2glen.com
Application deadline Monday 29th July 2024.

PDF description of this role and how to apply >

Angus MacDonald - Here For The Highlands

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